Frequently Asked Questions

A. The process varies by state. To become an appointed Delta Dental producer, please contact the Delta Dental member company in your state.

A. You will want to select the member company located in the state where your client is headquartered. Our RFP Assistant can help you find the appropriate contact information and submit a request for proposal for your client.

A. Plans and rates vary by location and group size. Your Delta Dental sales representative can assist you in choosing the best coverage and rates for your clients. Use our RFP Assistant to find local contact information and submit a request for proposal for your client.

A. Group sizes vary depending on your area and plan choices. For more information about the requirements for enrollment in your area, please visit your local Delta Dental member company's website.

A. Yes. Delta Dental offers dental benefits products in all 50 states and Puerto Rico. Your client's employees are covered no matter where they live or work. In fact, some Delta Dental products even offer coverage for dental emergencies outside of the US!

A. Out-of-state employees have the same coverage as employees who live within the state where your client is headquartered. In fact, because Delta Dental offers the nation's largest network, it's easy to find an in-network provider in all 50 states. Keep in mind that clients in other states may have their benefits through a different Delta Dental member company, and coverage does vary between member companies.

A. The Delta Dental Premier network provides access to more than 80 percent of the providers nationwide. The Delta Dental PPO network includes nearly 50 percent of the dentists nationwide. The Delta Dental PPO network offers greater savings to employers and employees, while the Delta Dental Premier network offers greater access to providers.

A. When a subscriber visits a network dentist, they enjoy the following benefits:

They pay lower out-of-pocket costs than if they received care from a non-participating dentist because our network dentists have agreed to accept reduced fees. Balance billing is not allowed, because participating dentists agree to accept Delta Dental's fee and the patient co-payment or deductible (if applicable) as full payment. There are no forms for you or your employees to fill out because participating dentists submit claims directly to Delta Dental. We pay the dentist directly, so your employees don't have to pay the dentist and wait for a reimbursement check. They can have confidence that we have an ongoing relationship with our participating dentists and have ensured they meet national credentialing standards.

A. Many of our plans allow subscribers to visit any dentist they choose, while others require them to visit a network dentist in order to receive benefits. However, even for plans that do allow subscribers to visit out-of-network dentists, services performed by out-of-network dentists are covered at a lower benefit level and out-of-pocket costs may be higher. Overall, subscribers receive the greatest value when they visit a participating dentist.

A. Our website offers information and resources for producers, brokers and consultants, such as brochures, white papers and materials for use with your clients. For additional tools and resources, we suggest visiting your local Delta Dental member company's website. Many member companies offer additional broker tools such as online quoting and group enrollment tools.

A. We do not currently have a secure portal for producers on deltadental.com. However, many of our member companies have online tools available for you and/or your clients. Please visit your local member company to register for an account, if available.