Download and install the app from the App Store (Apple devices) or Google Play (Android devices).
Launch the app from your device. All users will have access to Dentist Search and Toothbrush Timer from the home screen without logging in.
If you are a registered user of Delta Dental's national website, use the Login button to access your account using your existing user name and password. You will now have access to the full features of the app including benefits and eligibility, mobile ID card claims status and dental care cost estimator.
If you're not a registered user, a link is available to allow you to register within the app. You must be a Delta Dental primary subscriber to register.
A. Currently the Delta Dental app provides the following features:
A dentist search tool that makes it easy to search for a dentist in your area. Search using your current location or input your home or work address. Your results can be filtered or sorted to help you find a dentist that suits your specific needs. Then, save your dentist to your contacts, call to schedule an appointment or navigate directly to their office with the touch of your finger. You can also send a dentist's information to a friend via the app.
Mobile ID card so you can show your card at the dental office without getting out your wallet. Email your ID card to your dentist or a dependent right from the app, save your ID card to your device to access it at any time via the Delta Dental app home page without logging in. (Login required)
Claims and coverage information on the go. See your plan type, benefit levels, deductibles and maximums and find contact information for your Delta Dental company. Check the status of your most recent dental claims, for both you and your dependents. Claim details can even be sent via email directly from the app. (Login required)
Dental care cost estimator that makes it simple to find the typical cost for a variety of popular dental treatments and procedures. Select the procedure and your zip code, and we'll provide a cost estimate for the treatment when seeing a Delta Dental dentist or an out of network dentist. (Login required, not available in all geographic areas)
Toothbrush timer makes brushing fun and helps you stick with it for the recommended two minutes. Listen to music as you brush and watch as the timer counts down your brushing time.
Secure messages about your dental benefits and oral health. Receive notifications about your coverage or messages tailored to your dental health needs. (Login required, not available in all geographic areas)
We plan to add additional features and enhancements to make it easier to manage your dental benefits and improve your oral health, so stay tuned for updates.
The most common reason why a user cannot log in to the app is because the Delta Dental company that provides their dental coverage does not currently use the same login credentials as the Delta Dental national website and mobile app. If this is the case, you will need to create an additional account for the Delta Dental mobile app in order to access the app features.
Another possible reason is that you are not the primary subscriber on the benefits account. We currently support only primary subscriber accounts; therefore dependents/spouses are unable to create their own accounts.
If you continue to have issues logging in, contact us at firstname.lastname@example.org.
Delta Dental uses our internal data to calculate a fee or range of fees for each procedure within a three-digit zip code (the group of zip codes that have the same first three digits and are typically located nearby), both for dentists in our network and out of our network. Dentists in our network agree to accept a discounted fee for various procedures, and therefore you will see that the in-network estimates are typically lower than out of network estimates.
A. Currently the Delta Dental mobile app is available for iOS and Android devices, both smartphones and tablets. Visit the App Store or Google Play to download and install the app on your device. We may add support for Blackberry and Windows Mobile devices in the future.
A. The Delta Dental mobile app is designed to provide real-time information, so you will need access to mobile or wireless internet into order to make full use of the features, including dentist search, benefits and eligibility, ID cards and claims status. You can make use of the Toothbrush Timer when you are offline, and if you save your ID card to your device you can also access this offline.
A. The Delta Dental mobile app mirrors the information available on Delta Dental's national website. Benefits and eligibility as well as claims status and details are updated in real-time. Our dentist directory is updated daily Tuesday through Saturday.
A. Currently Delta Dental only supports accounts for primary subscribers on our website, and our app mirrors that functionality. Your dependents can use the unsecured features of the app (Dentist Search and Toothbrush Timer) but they are not able to register for an account to log in and access the secured features of the app.