Website FAQs

How do I get replacement ID cards?

You can access your ID card electronically using the Delta Dental Mobile App or by contacting the Delta Dental Company that administers your dental plan to obtain a new ID card. You can find contact information for your Delta Dental Company by using the Contact Us Tool.

What's my ID number and where can I find it?

You can find your member ID number on your ID card or by logging into the Delta Dental Mobile App to view your ID card. If you still can't find your ID number, please contact the Delta Dental Company that administers your dental plan by using the Contact Us Tool.

Who do I contact for questions about my benefits or claims?

Please contact the Delta Dental Company that administers your dental plan with questions about your benefits or claims by using the Contact Us Tool.

Who do I contact to make changes or to cancel my dental plan?

Please contact the Delta Dental Company that administers your dental plan by using the Contact Us Tool.

How do I unlock my account?

Most accounts unlock automatically within 15 minutes. If your account has been locked for over 15 minutes, please contact the Delta Dental Company that administers your dental plan for assistance by using the Contact Us Tool.

How do I recover my username and/or password?

You can recover your username by using the Forgot Username Tool or reset your password by using the Forgot Password Tool.

Who do I contact if I am having technical difficulties with deltadental.com?

Please contact us at support@deltadental.com or call (630) 574-6001 for further assistance.