Employer FAQ

Plans and services


Where can I find rate information and purchase a dental plan?

Plans and rates vary by location and group size. Your insurance broker or Delta Dental sales representative can assist in choosing the best coverage and rates for your company. Use our RFP Assistant to find the appropriate contact information and submit a request for proposal for your group.


How many employees are necessary for enrollment?

Group sizes vary depending on your area and plan choices, but many Delta Dental companies offer coverage for companies with just two employees. For more information about the requirements for enrollment in your area, please visit your Delta Dental's website. 


Are Delta Dental plans available in all states?

Yes. Through our national network of Delta Dental companies, we offer dental insurance products in all 50 states, Puerto Rico and other U.S. territories. Your client's employees are covered no matter where they live or work. Some Delta Dental products even offer coverage for dental emergencies outside of the U.S.


Is coverage different for employees who live out of state?

Out-of-state employees have the same coverage as employees who live within the state where your company is headquartered (subject to applicable law). Because Delta Dental offers the nation's largest network, it's easy to find an in-network provider in all 50 states.


Which Delta Dental network will work for my organization, Delta Dental Premier® or Delta Dental PPO®?

The Delta Dental PPO® network offers greater savings to employers and employees, while the Delta Dental Premier® network offers access to a greater number of dentists. Contact your local Delta Dental to learn more. 


How can my employees find a network dentist near where they live or work?

Our Find a Dentist tool allows employees to search for dentists in their area. They will need to know which network(s) their plan includes.

Our tool allows them to search by dentist or practice name, specialty, languages spoken, gender, office hours and which dentists are accepting new patients.


What are the benefits of visiting a Delta Dental network dentist?

When a member visits a network dentist, they enjoy the following benefits:

  • Lower out-of-pocket costs than if your employee received care from an out-of-network dentist because our network dentists have agreed to accept reduced fees.
  • Balance billing is not allowed. Our network dentists agree to accept Delta Dental's fee and the patient co-payment or deductible (if applicable) as full payment.*
  • There are no claims forms to fill out because our network dentists submit them directly to Delta Dental.
  • We pay the dentist directly, so your employees don't have to wait for a reimbursement check.
  • Your employees can have confidence in our ongoing relationships with our network dentists, who we’ve ensured meet national credentialing standards.

*If your employee has reached the annual dollar maximum or a frequency limitation for a given procedure covered by your policy, then he or she will be responsible for the charges.


Can my employees visit an out-of-network dentist?

It depends on their plan. Most of our plans allow individuals to visit any dentist they choose, while some require individuals to visit a network dentist in order to receive benefits. It’s important to remember that even for plans that do allow individuals to visit out-of-network dentists, out-of-pocket costs may be higher. Individuals receive the greatest value when they visit an in-network dentist.




What tools are available on the Employer section of deltadental.com?

Our website offers information and resources for employers and benefits managers, such as Delta Dental LifeSmile (our workplace wellness program) and other materials you can share with your employees. For additional tools and resources, visit your Delta Dental's website. Many offer online group enrollment, billing services, ID cards and more.


How do I sign in to deltadental.com?

We do not currently have a secure portal for employers on deltadental.com, but many of our Delta Dental companies have online tools available to benefits managers. Please visit your Delta Dental's website to register for an account.