Software barriers are much broader, but a major potential problem is with HIPAA compliance. HIPAA, which stands for the Health Insurance Portability and Accountability Act of 1996, is a federal law that protects sensitive patient information from being shared without the patient’s consent. In order to be secure that patient information, additional security and processes need to be in place at software companies to make sure no one has access to your information. The Center for Connected Health Policy acknowledges that some companies may not be creating software and internal measures to make sure private information is protected.
There are also limitations in terms of what teledentistry can do virtually. Dentists can’t fill cavities or replace crowns virtually. Patients who need serious dental work still need to go into the office, but teledentistry can be the first step in identifying the need for in-person work. In a virtual visit, dentists may also be able to educate patients about preventive care, as well as prescribe temporary relief for dental pain.