Mobile App FAQ

Q: How do I access the Delta Dental Mobile App?          

To download the latest version of the Delta Dental Mobile App, visit Google Play or the iTunes App Store. 

If you are a registered user of deltadental.com, sign in to access your account using your existing username and password. 

If you're not a registered user, use the link to register. You must be a Delta Dental member to register. 

 

Q: Why can't I sign in to the Delta Dental Mobile App?

If you are not the primary member on the account, you cannot sign in. We currently support only primary member accounts. 

If you are still having issues logging into the mobile app, please contact us here. 

 

Q: Is my health information secure when accessing it through the app?

The Delta Dental Mobile App uses the latest security technology to protect your personal health information. You must enter your username and password each time you access the secure portion of the app. No personal health information is ever stored on your device. For more details on security, view our Privacy Policy in the app menu. 

 

Q: What devices support the Delta Dental Mobile App?

Currently, the app is available for iOS and Android devices, both smartphones and tablets. Visit the App Store or Google Play to download and install the app on your device. 

 

Q: Do I need cellular service or internet access to access the Delta Dental Mobile App?

The Delta Dental Mobile App is designed to provide real-time information, so you will need internet access in order to make full use of the features. You can access your ID card offline if you have saved it to your device. 

 

Q: Is the Delta Dental Mobile App free?

Yes. Our app is a free download at the Apple Store and Google Play. Standard data charges from your wireless carrier may apply. 

 

Q: Do I have to be a Delta Dental member to use the mobile app?

No. Our dentist finder and cost estimator features are available for anyone to use. However, additional features are available for our members. 

 

Q: I have additional questions, who should I reach out to?

Please submit your question via our contact form.